Incidents reported on status page for Scenario Inc. https://status.scenario.com/ https://d1lppblt9t2x15.cloudfront.net/logos/48f6c5b4272946f538263db511ebd9b3.png https://status.scenario.com/ en https://status.scenario.com/incident/899718 Tue, 19 May 2026 13:36:00 -0000 https://status.scenario.com/incident/899718#39e0426d118413eee40780e1c94f6cb1fc31d0149248973699db497d5bc2e9a5 All services are back https://status.scenario.com/incident/892827 Fri, 08 May 2026 10:30:00 -0000 https://status.scenario.com/incident/892827#7dc00e7a61dbbd5a8683c6c17529be77d628137fd3344b082ee43abb39c35965 On the night of May 7th to 8th (UTC), some users experienced slower-than-usual generations and intermittent failures across image, video, and 3D models. The underlying issue was coming from two of our upstream GPU/CPU providers; both have since restored normal service. Front-end services remained available throughout, and the vast majority of jobs were eventually completed. https://status.scenario.com/incident/799411 Tue, 06 Jan 2026 13:16:00 -0000 https://status.scenario.com/incident/799411#59cf711befeadc9ec5608b6aa1650f60766d526e18ae065a57e09a7826bac35f On January 6, 2026, between 2:09 PM and 4:30 PM CET, we experienced a service disruption specifically affecting our FLUX image generation models. During this window, users attempting to use these models would have encountered infinite loading of Generation. All other services, including our standard model training and other generation engines, remained fully operational. What Happened? The interruption was caused by a technical issue during a scheduled update to our inference infrastructure. A specific error in our model-loading process prevented the large-scale data files required for Flux models from initializing correctly. While our automated monitoring systems initially flagged the deployment as "healthy," the underlying storage was in an inconsistent state, leading to failed requests once the update went live. How We Resolved It Our engineering team identified the root cause at 2:10 PM CET. We implemented a fix that: - Corrected the model download sequence to ensure data integrity. - Wiped and resynchronized the affected storage volumes. - Validated the fix through our preview environment before pushing it to all users. Service was fully restored by 4:30 PM CET. What We’re Doing to Prevent This - To prevent a recurrence, we have implemented the following: Enhanced Deployment Logic: We have updated our systems to "fail-fast." If a model fails to load perfectly, the update will now automatically abort rather than going live. - Pre-Production Testing: We have added a mandatory validation step on a separate preview environment for all infrastructure changes before they reach the production gallery. - Improved Monitoring: We have added specific health checks that verify the integrity of model files on disk, ensuring that the service only accepts traffic when it is 100% ready. https://status.scenario.com/incident/777268 Mon, 01 Dec 2025 11:32:35 -0000 https://status.scenario.com/incident/777268#8a423faa5ce971487efc0a936ec10662d9bf2ab8dc4ee9dfe6a57327ed27bccd Search Images recovered. https://status.scenario.com/incident/777268 Mon, 01 Dec 2025 11:31:53 -0000 https://status.scenario.com/incident/777268#e759a1ad33337da7fad114e7761e26a9181b5b6d1a8c20c2ace5678efd3a645f Search Models recovered. https://status.scenario.com/incident/777268 Mon, 01 Dec 2025 08:03:50 -0000 https://status.scenario.com/incident/777268#86cd0df4bee4060d8651cebf1ae10f5d89d27d64ff6e66eabaa27434b4bb9f80 Search Images went down. https://status.scenario.com/incident/777268 Mon, 01 Dec 2025 08:01:20 -0000 https://status.scenario.com/incident/777268#a5902ffe5b6e7ecc028a3bb514cfce6d2036eee8937c449070f99fcbbdc372b9 Search Models went down. https://status.scenario.com/incident/773992 Tue, 25 Nov 2025 15:31:52 -0000 https://status.scenario.com/incident/773992#f6664dc22ad472fe40b542a1ee84794dcea0c49d5c6169e9cb36608d6deeddc4 Search Models recovered. https://status.scenario.com/incident/773992 Tue, 25 Nov 2025 15:28:46 -0000 https://status.scenario.com/incident/773992#55ba4affb374f783cb98603ca8af051e40bbd44f6ae354106286633db8943e51 Search Images recovered. https://status.scenario.com/incident/773992 Tue, 25 Nov 2025 14:28:28 -0000 https://status.scenario.com/incident/773992#49e17d074d40b1a16fb030822251979f746d78e2ee98145fe53f87fa0348a5f3 Search Images went down. https://status.scenario.com/incident/773992 Tue, 25 Nov 2025 14:26:01 -0000 https://status.scenario.com/incident/773992#5ea4b2babb409aa3408cc63ee3be3515bed04d90c06574b699cc08743a1abeb1 Search Models went down. https://status.scenario.com/incident/768853 Tue, 18 Nov 2025 12:13:00 -0000 https://status.scenario.com/incident/768853#9fcef719b9a6939106ba7815db7f2eef3fa732e006594ad5557b8ccb1d3a3c9f We are aware of elevated errors reaching the platform. This is due to a wide-spread global network outage on Cloudflare side. Updates will be provided as more information is available. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 10:06:27 -0000 https://status.scenario.com/incident/746715#3b82125bf54b59ce0c598036ac4d9075ea446aabe6c9cff89da2ef16f72cddee Bulk Asset Retrieval, Inference img2img-texture, Inference controlnet, and 1 other resource recovered. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 10:05:13 -0000 https://status.scenario.com/incident/746715#ed94193860b82111d1d01a2fa1cbc59691147a903130a73acd52e87d29f0def9 Inference txt2img-ip-adapter, Inference txt2img-texture, Texture conversion, and 1 other resource recovered. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 10:01:30 -0000 https://status.scenario.com/incident/746715#f39e68dbb84d6219feae4dd909975a54e938110da2d3946454dbbbc1c5fd25b2 Update Model Description and Search Models recovered. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 10:01:13 -0000 https://status.scenario.com/incident/746715#c07c058bfdd044bd9983484477333e3fdd2c8c6b4ba48e366b2486ddad98a52c Original Assets Distribution, Create Bulk Assets Download Job, Generate an Inference, and 14 other resources recovered. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 09:43:50 -0000 https://status.scenario.com/incident/746715#ac4dbf5b8e2b77ef634888b6fd5687ffbe923f03232a6d68a72f5440c67fadb3 Get Bulk Assets Download Job and Get Asset by ID recovered. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 09:38:30 -0000 https://status.scenario.com/incident/746715#90460d64d0b05a45d5fabb11a643a39045fbfe008e8b2fb1b119d1d83561d47b Web application and Public Content recovered. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 08:40:52 -0000 https://status.scenario.com/incident/746715#4c5a2819f95e4ad68ba32d83c985f607a63f44f4267771667bc692a953b2c8b4 Web application and Public Content went down. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 07:25:04 -0000 https://status.scenario.com/incident/746715#1f1f71d72600a5a600a5e24ba3d280a1c22477c8038ec4b47a369dfc2e9c78d1 Create Bulk Assets Download Job, Bulk Asset Retrieval, Inference txt2img-ip-adapter, and 6 other resources went down. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 06:52:52 -0000 https://status.scenario.com/incident/746715#c4ef32a94bf86bd5b85ec204b683ace5669cbaf9431fd32272e205c151c455ff Original Assets Distribution, Inference controlnet, and Inference controlnet-img2img went down. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 06:51:57 -0000 https://status.scenario.com/incident/746715#bdecc5baf5b1fb7686b4907f15617287c0b619cf177c1e612642acb3644ba66e Get Asset by ID went down. https://status.scenario.com/incident/746715 Mon, 20 Oct 2025 06:51:37 -0000 https://status.scenario.com/incident/746715#43ba789a0fdaff7d994941ddf64989fe54923e63f129d14ad592db1e11d05d2c Get Bulk Assets Download Job went down. https://status.scenario.com/incident/739349 Tue, 07 Oct 2025 15:43:03 -0000 https://status.scenario.com/incident/739349#0484f38ca4ee81118c3e3b8d849b52cc8a0a9be1a3d58fe3b249f85fe5e5a7fc Search Images recovered. https://status.scenario.com/incident/739349 Tue, 07 Oct 2025 15:32:54 -0000 https://status.scenario.com/incident/739349#2ef5937a9e4482ebb231c7aa52730338cf36821cea261a74787d1ee879f38c34 Search Images went down. https://status.scenario.com/incident/609471 Thu, 26 Jun 2025 18:29:29 -0000 https://status.scenario.com/incident/609471#677eba44bdc1b25550cfd4fd90ea6ac007e529a8949fb089e160ef1c9346e6d0 Search Images recovered. https://status.scenario.com/incident/609471 Thu, 26 Jun 2025 18:26:58 -0000 https://status.scenario.com/incident/609471#5a214f48147906d39a281577a3eea74de73d10976014c7fee4c99cb63d37b527 Search Models recovered. https://status.scenario.com/incident/609471 Thu, 26 Jun 2025 18:00:19 -0000 https://status.scenario.com/incident/609471#91f8f23826f292c0c151b1c8438b33bd20fec72a704516533922ec4dc7138dde Search Images went down. https://status.scenario.com/incident/609471 Thu, 26 Jun 2025 17:57:58 -0000 https://status.scenario.com/incident/609471#ed53090ae22291175a526822aea615b1bfeea99a458ad70b1f160985c17b4609 Search Models went down. https://status.scenario.com/incident/609471 Thu, 26 Jun 2025 14:59:13 -0000 https://status.scenario.com/incident/609471#aa95f29243dec3de0aa63580d139e7405d8515069fda87985a55f2a0bd661c55 Search Images recovered. https://status.scenario.com/incident/609471 Thu, 26 Jun 2025 14:30:08 -0000 https://status.scenario.com/incident/609471#0565a2438236c62d814590d156bbd4483e38a1afa77f08482374ca6c7ecc8543 Search Images went down. https://status.scenario.com/incident/609471 Thu, 26 Jun 2025 08:29:06 -0000 https://status.scenario.com/incident/609471#f58248bdfdbb7728bbd888d0dbb87efeb9f33840173f6e9991bb587e7f7e2653 Search Images recovered. https://status.scenario.com/incident/609471 Thu, 26 Jun 2025 07:59:31 -0000 https://status.scenario.com/incident/609471#da4c3aa58428b468b812f9be4c6050e4c3a23eb2a5def1bdc213a7b132a64b44 Search Images went down. https://status.scenario.com/incident/601761 Thu, 12 Jun 2025 20:16:30 -0000 https://status.scenario.com/incident/601761#c905d0718e28ce17ccccc5ca7cb8dbf92d4d6c566bdd6d55da44410954f1eba5 Search Images recovered. https://status.scenario.com/incident/601761 Thu, 12 Jun 2025 20:14:01 -0000 https://status.scenario.com/incident/601761#f9b1d86fc6ce27958b51e76d34a838c6ead03e95568bc83fcbfb505633650c2d Search Models recovered. https://status.scenario.com/incident/601761 Thu, 12 Jun 2025 18:16:23 -0000 https://status.scenario.com/incident/601761#5fcd8d06df66fc31dac2534625e73938701f87579cd50f0def7e869dc77fcd2f Search Images went down. https://status.scenario.com/incident/601761 Thu, 12 Jun 2025 18:14:25 -0000 https://status.scenario.com/incident/601761#c2ee6673725f03346c8aaf2fcb3f6c130ce02dfe013126c95b77c30f69615921 Search Models went down. https://status.scenario.com/incident/561984 Tue, 13 May 2025 08:48:31 -0000 https://status.scenario.com/incident/561984#0384362d0b8e2f5ac8ed60fdbfc69058b88b74bd711643c6b0bea69af378c122 Search Images recovered. https://status.scenario.com/incident/561984 Tue, 13 May 2025 08:46:06 -0000 https://status.scenario.com/incident/561984#d344e779050554f5fd8d8ee9a50af4aeff55b0f0f42dd91d377e2c6c3f2bd998 Search Models recovered. https://status.scenario.com/incident/561984 Tue, 13 May 2025 07:19:20 -0000 https://status.scenario.com/incident/561984#4ea6342689b3cee903ce5fa988fee24e9d5977de4c53b4df96bd10eea6df35f7 Search Images went down. https://status.scenario.com/incident/561984 Tue, 13 May 2025 07:16:38 -0000 https://status.scenario.com/incident/561984#db498a31f6dbd428076b1fb32507b019f14066c7bd43efb1660765e12dcedfce Search Models went down. https://status.scenario.com/incident/553683 Tue, 29 Apr 2025 11:34:42 -0000 https://status.scenario.com/incident/553683#30587c7e6488e73704dcbc82265beeab9fe1d99b4ec3f21206a43f0014d398e5 Search Images recovered. https://status.scenario.com/incident/553683 Tue, 29 Apr 2025 11:32:05 -0000 https://status.scenario.com/incident/553683#32ea9dc4f3fe7c83db9beb10005c266ddf0046a0424d29bebd0dd202cca1c19b Search Models recovered. https://status.scenario.com/incident/553683 Tue, 29 Apr 2025 11:05:34 -0000 https://status.scenario.com/incident/553683#ec1a407b6d3e237602e6a42432e358133f05b4411ba5e2000bba89402e1302f4 Search Images went down. https://status.scenario.com/incident/553683 Tue, 29 Apr 2025 11:03:04 -0000 https://status.scenario.com/incident/553683#f1c18a7dc55c58260c7c650be1d3fb470bc5236eebec7ea3368939666b66f3ad Search Models went down. https://status.scenario.com/incident/553683 Tue, 29 Apr 2025 10:04:37 -0000 https://status.scenario.com/incident/553683#bb09aa521d5c70fe0d062e4b35fc06ec7004c50c8fd58a44d97c784cdf31922a Search Images recovered. https://status.scenario.com/incident/553683 Tue, 29 Apr 2025 10:02:08 -0000 https://status.scenario.com/incident/553683#10edea58044a4c364ea7491bc1e56bc897bec4ac796ad3adff88bee89d7921e6 Search Models recovered. https://status.scenario.com/incident/553683 Tue, 29 Apr 2025 09:34:34 -0000 https://status.scenario.com/incident/553683#e173bd212905b71f444c084be4e0d5cc00e0dbdf76fb1fcb53038eb2c48ca089 Search Images went down. https://status.scenario.com/incident/553683 Tue, 29 Apr 2025 09:33:03 -0000 https://status.scenario.com/incident/553683#0857f9692a767ed72a004001e08fe730994b0c5636e60168dbe7b1f96ff06306 Search Models went down. https://status.scenario.com/incident/514221 Mon, 17 Feb 2025 13:13:00 -0000 https://status.scenario.com/incident/514221#d1390a0b49a11011fad993dc4b2702a00cdc606feff8cc5b0386deee69a0f171 Search went down. https://status.scenario.com/incident/514221 Mon, 17 Feb 2025 11:42:52 -0000 https://status.scenario.com/incident/514221#14216e2627594476e91f950bd8a8519b9476ef84f56a6bef3a5f3cd043f71eb1 Search recovered. https://status.scenario.com/incident/514221 Mon, 17 Feb 2025 11:40:25 -0000 https://status.scenario.com/incident/514221#46d5dcdb9a8fca6ce2aef048f827f8b7d699fc05d4c6d65c86f2292b5462efad POST Search Models recovered. https://status.scenario.com/incident/514221 Mon, 17 Feb 2025 10:46:00 -0000 https://status.scenario.com/incident/514221#3315d64db8990d0fddc67d81870ceaa8b07b9f3c8042a45f3e3d53d87f42c51b Search went down. https://status.scenario.com/incident/514221 Mon, 17 Feb 2025 10:44:00 -0000 https://status.scenario.com/incident/514221#9f759438b0e15ae7dae82df7504025b52b87ed776b13dd4a84707367c9388f82 POST Search Models went down. https://status.scenario.com/incident/507050 Tue, 04 Feb 2025 13:29:00 -0000 https://status.scenario.com/incident/507050#7fc88e30a49436a84bbb0b4f1e58fe7c71ea108647b1e1a2f3515249b507f61a Due to an ongoing data migration, some assets may not appear in search results. https://status.scenario.com/incident/468156 Tue, 26 Nov 2024 20:17:00 -0000 https://status.scenario.com/incident/468156#50e5f5dc05fe0dd8602700cbd060ade40480ed35900763b0357865cc3bd6214e Everything is back on track. All delayed generations have been processed. https://status.scenario.com/incident/468156 Tue, 26 Nov 2024 17:39:00 -0000 https://status.scenario.com/incident/468156#dc805427938b887d762f8c7210e0d040a4c062a66dfd8cbdd0d64c71dca08ff3 Due to unusual traffic within our infrastructure provider, you may face delays regarding your generation using Flux-based models.